Superdrug Online Doctor
is a website operated by Health Bridge Limited. Health Bridge Limited is registered in England and Wales under company number 07392646. The registered office is 46 Essex Road, London, N1 8LN.
Health Bridge Limited (“we”/ “us”) is registered with and regulated by the Care Quality Commission (CQC), the regulator of NHS and private medical providers, under registration number 1-201500907. As such, we comply with the Health and Social Care Act 2008
Our doctors are registered with and regulated by the General Medical Council (GMC) and as such comply with the Good Medical Practice Guidelines
. Our Medical Director Dr Louisa Draper is registered with number 6149137 with the GMC. These registration details can be viewed on the GMC website
. All of our doctors are trained in providing remote consultations and issuing prescription medicine online. The doctors are individually responsible for the prescriptions they issue.
Superdrug dispensing pharmacies
Medicines are dispensed and posted from Superdrug Pharmacies. Their addresses are:
Superdrug Pharmacy, 81–82 Northbrook Street, Newbury, Berkshire, RG14 1AE, registered with the General Pharmaceutical Council (GPhC) with number 1028947
Superdrug Pharmacy, Units 34/35 Castle Quay, Cherwell Walk, Banbury, Oxfordshire, OX16 5UN, registered with the General Pharmaceutical Council (GPhC) with number 1084610
Superdrug Pharmacy, 46–52 Northumberland Street, Newcastle upon Tyne, NE1 7DF, registered with the General Pharmaceutical Council (GPhC) with number 1090961
Superdrug Pharmacy, 9–11 Wood Street, Grosvenor Centre,1st floor, Northampton, NN1 2ED, registered with the General Pharmaceutical Council (GPhC) with number 9010736
You can check the registration status of these pharmacies and of the superintendent pharmacists by entering the registration numbers on the General Pharmaceutical Council website
About these regulations
The Health and Social Care Act 2008 sets out the standards under which providers can offer medical services remotely. The Care Quality Commission
ensures that Superdrug Online Doctor complies with these standards. In particular, we:
- Provide individual, evidence-based, transparent and safe consultations.
- Adhere to professional standards and keeps you as a patient informed.
- Keep your details confidential and secure.
- Provide access to your records in your Account.
- Survey patient satisfaction and offers complaints and feedback procedures.
Problems with non-regulated websites
Non-regulated websites may supply fake, inactive or even toxic medicines or medicines produced in substandard conditions. Such medicines may be ineffective or dangerous.
People receiving prescription medicine should be given accurate medical information. Prescription medicine should only be supplied after adequate checks have been carried out. A person taking prescription medicine should know what they are taking and should know that the medicine is right for them.
Online Sellers of Medicines EU logo
To help patients living in the EU identify trustworthy sites, an EU-wide logo will appear on the websites of online retailers that are registered in an EU Member State to sell medicines online. This logo verifies that we have been approved to sell General sale, Pharmacy only and Prescription-only medicines.
In the UK the Medicines and Healthcare products Regulatory Agency (MHRA), holds a register that contains all websites that are authorised to sell medicines online.
You can use this register to check if a website is legally allowed to sell medicines to the public. If you think a website is selling medicines illegally you should tell MHRA.
You can report a suspicious website here
You can also contact the MHRA, should you have concerns:
10 South Colonnade
Tel: 020 3080 6000
Fax: 020 3118 9803
Email: [email protected]
Superdrug Online Doctor does not host or receive funding from advertising.