Meet Your Superdrug Online Doctor Team

Our Doctors

Behind every prescription and treatment at Superdrug Online Doctor, there is always a GMC-registered doctor. This is because our patients are at the heart of everything we do, and it's our duty to make sure you always receive the right treatment that's safe and suitable for you. 

We also guarantee your medications authenticity and safety as the Care Quality Commission regulates our clinical service, and our pharmacy is regulated by the General Pharmaceutical Council (GPhC). 

We take your healthcare seriously, and our team is a testament to this.

Medical Director – Dr Zenon Andreou

GMC no. 6149061


Accreditations: MBBS, BSc, MSc, MRCGP, MRCS

Specialist area: Primary Care, Digital Healthcare, Allergy

Bio: Dr Zenon Andreou studied at University College London. He specialised in Otolaryngology before training as a General Practitioner.

Online Doctor – Dr Louisa Draper

GMC number: 6149137

Accreditations: MBBS, MA

Specialist area: Innovation in medicine, online and digital medicine, improving access to healthcare and reducing inequalities in health and well-being.

Bio: Dr Draper studied at the University of Oxford and finished her training to become a doctor at University College London.

Online Doctor – Dr Charlotte Hammerton

GMC no. 7155722

Specialist area: Medical Education, Travel Medicine, Children’s Health

Bio: Dr Hammerton studied at the University of Nottingham and is studying for a postgraduate degree in medical education.

Online Doctor – Dr Nicholas Antonakopoulos

GMC no. 6149065

Accreditations: MBBS, BSc

Specialist area: GP

Bio: Dr Antonakopoulos studied at the University of London and trained as in Trauma and Othopaedic Surgery before becoming a GP.

Online Doctor – Dr Lisa Carter

GMC no. 7081887

Accreditations: MBBCh, MRCGP, DFSRH, LoC IUT, LoC SDI 

Specialist area: Sexual and reproductive health

Bio: Dr Carter works part time for Superdrug Online Doctor and part time as a GP in Bristol.

Clinical Lead for Service Development – Dr Babak Ashrafi

GMC no. 6077866


Accreditations: MBBS BSc - King’s College London 

Specialist area:  Sexual health, men's health, diabetes and women's health

Bio: Dr Ashrafi studied at KCH, qualified as a general practitioner in 2007, and has special interests including sexual health, men's health, diabetes and women's health.

Online Doctor – Dr Emily Wimmer

GMC number: 7512642

Specialist area: Internal medicine

Bio: Emily is a German doctor with a German and English license to practice. 

Online Doctor – Dr Clair Grainger

GMC no. 7041314

Bio: Dr Grainger studied at the University of Edinburgh and worked in hospitals before becoming a GP. She has an interest in respiratory, and sexual and reproductive health.

Online Doctor – Dr Ulrike Thieme

GMC no. 7614900


Accreditations: MD and PhD

Specialist area: Neurology

Bio: Dr. Ulrike Thieme studied medicine at the Charité Berlin and the Ludwig Maximilian University in Munich. She completed her specialist training in neurology in 2018.

Online Doctor – Dr Sophie Albe-ly

GMC number: 6162625

Accreditations: MD

Specialist area: General practice, service development, chronic disease management, women's and men's health

Bio: Sophie is an experienced GP, and has worked both in France and the UK. Sophie moved to online medicine in 2016 and finds this new way of practising very rewarding. 

Pharmacist – Marika Shimokawa-Kelly

GPhC number: 2221495

Accreditations: MPharm

Bio: Marika studied Pharmacy at University College London and completed her training in a community pharmacy in London. She has been practising as the pharmacist in an online mail order pharmacy since 2018.

Here when you need us most

While our doctors review each and every treatment we prescribe, there’s also so much more they do for our patients.

Did you know?

  • You can message a doctor for free through your patient account if you have any queries regarding your health or a treatment
  • We include aftercare with every prescription, so a doctor will be available to support you if you ever need it.
  • Our doctors are continually sourcing the latest available medications and treatments to make sure you’ve always got the right medication available

So, if you do have a concern about your health or want to speak to a doctor about a medication, it couldn’t be simpler.

The latest CQC inspection found this service to be "safe, effective, caring, responsive, and well-led" with a Good rating. This inspection was conducted on 23th January 2023 and the results were published on the 11th April 2023. To find out more about this inspection, please see here.