With over 900 stores across the UK and Republic of Ireland, Superdrug is a household name you can trust.
All medication is dispensed by a licensed Superdrug pharmacy.
Your prescription will be issued by one of our in-house doctors who are all UK registered with the General Medical Council.
Your information is kept in the strictest of confidence.
Save Time & Embarrassment
Our fast, convenient service is extremely straight forward and you don't need to visit a doctor to use it.
Select your preferred treatment
You'll complete a short online health assessment and select your preferred treatment. If you're unsure, our in-house GPs can also recommend the best treatment for you.
Our in-house GP prescribes appropriate treatment
Our doctors will review your order, issue your prescription and pass it straight to the Superdrug pharmacists to be dispensed
Delivered to your door or collect from store
Free Standard delivery is included and next day delivery starts at just £3.99.
OR you can collect from any Superdrug store with a pharmacy after just 3 hours.
Security & Confidentiality
We take precautions that other online providers don't, in order to provide you with a convenient and discreet service.
Most of our doctors and staff are based in our headquarters in London, some other members of the team work remotely. The access to your data is restricted on a “need-to know” basis and available via VPN only to ensure optimum security.
Your information are hosted on AWS and Rackspace servers in the EU, both ISO 27001 compliant and submitted to the strictest security requirements.
UK based customer call centres - in case you ever need to contact us.
Medicines and goods delivered in discreet packaging.
FREE Fast Delivery
Orders placed before 4pm will be dispatched (or ready to collect in store) the same day.
All of your medication will be delivered in plain, unlabeled packaging.
A signature will be required but it does not have to be the patient.
Unfortunately not. We are only able to deliver to an address within the UK. If you are in the Republic of Ireland you will need to place your order via our Irish service https://onlinedoctor.superdrug.com/ie/
When will my order be processed?
Orders placed before 4pm Monday-Saturday are reviewed the same day. If your order was placed outside of these hours it will be assessed the next working day. You are informed of the status of your order via email or SMS, depending on which option you selected when registering for this service.
When can I collect my order?
If you placed your order out of hours (after 4pm the previous day), your order will be ready to collect anytime after 11am. Otherwise, it will be ready to collect 3 hours after you place your order. Both are subject to a review by one of our doctors.
Can I cancel my order?
Cancelling an order is completely dependent on what stage your order has reached. Please call our Client Support team on 020 3588 0293 for further assistance.
How will my order be delivered?
Your order will arrive in plain unbranded packaging, and you can select from one of the following delivery options:
Standard Royal Mail Delivery (Free)
Express Delivery (from £3.99)
Local Collect from your choice of Post Office (Free)
Somebody must sign for the package at the point of delivery.
Superdrug Online Doctor Health Bridge Limited 3 Angel Square, 4th Floor 1 Torrens Street London, EC1V 1NY United Kingdom
Urgent medical questions or medical emergencies
Unfortunately we are unable to provide emergency medical advice or assistance. If you have any urgent medical questions or you think you, or someone you are with, are experiencing a medical emergency then call the following:
999 – for emergency NHS medical assistance, or to request an
111 – for emergency NHS medical questions or advice
116 123 –please talk to the Samaritans if you are feeling depressed, anxious, or having a panic attack, or if you are worried about harming yourself or others