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Online Doctor

The UK's no.1 Digital Health Service

Superdrug Online Doctor is a London-based healthcare organisation that provides remote healthcare consultations and treatments delivered to your house, or to one of over 900 Superdrug stores in the UK and Ireland.

Superdrug patient representing our mission
Superdrug patient representing our mission

Why Superdrug Online Doctor?

At Superdrug Online Doctor, we’re committed to providing more and more ways for our patients to access the treatments they need online, without being forced to make face-to-face appointments. All assessments can be done online and complete any time and orders can be delivered without you needing to visit a pharmacy, if you prefer.

We’re always looking to expand our range of services and improve the way we do healthcare. We are constantly exploring new ways to provide online healthcare and we always welcome feedback on how we can do better.

Who is Superdrug Online Doctor?

Superdrug Online Doctor is run by Health Bridge Ltd, a team of over 150 members that have provided over 2,000,000 online health treatments since the company was founded, and whose service has an excellent TrustPilot rating.

Superdrug Online Doctor’s clinical team is lead by Dr Louisa Draper (pictured to the right) and is made up of UK-registered doctors trained in remote healthcare practice. The service they provide is regulated by the Care Quality Commission who also regulate the NHS and other private healthcare organisations.

What can Superdrug Online Doctor do for me?

Superdrug Online Doctor offers remote treatments and testing for over 40 different health conditions.

If you’d like to try managing your health online, Superdrug Online Doctor can help. From symptoms to side effects, we can fill you in on all you need to know to decide if you need tests or treatments. Then you can start an online assessment questionnaire and place your order. All treatment orders are checked by our doctors before they're accepted, to make sure you get the right advice and only medications that are safe for you.

Once your order is approved, it can be sent to you, or to your nearest Superdrug store for collection. All test results are sent to your account where you can message doctors direct for health advice related to any of your orders.

What if I want to find out more?

If you have more questions about Superdrug Online Doctor, please see our page on how our service works or our FAQ page. If you have a question about an order, please send a message via your account.

You can also email any non-order-related questions to [email protected].

The latest CQC inspection found this service to be "safe, effective, caring, responsive, and well-led". This inspection was conducted on 18th April 2019 and the results were published on the 7th June 2019. To find out more about this inspection, please see here.