What confirmations will I receive?
You will firstly receive a confirmation once you have successfully placed your order. If the doctor has any concerns they will set your order on hold and send you a message requesting further information, this also generates a notification to you requesting you to log in and read the message. Once the doctor approves your order a final confirmation is sent stating that your order has been approved. You may also receive notifications from Royal Mail regarding the delivery of your order if you selected this service.