Terms and Conditions

These terms and conditions apply to our Refer a Friend programme. Subject to these terms, when you (the “Referrer” or “You”) refer a friend (the “Friend”) to us and the Friend enters into a consultation to receive treatment, You and the Friend will each be able to receive a personal referral code (“Code”).

Superdrug Online Doctor is Managed by Health Bridge Limited, trading as ZAVA whose registered office is at 46 Essex Road, London, N1 8LN (“we” or “us”). These Terms and Conditions (“the Terms”) govern the participation in the Referral Programme (“Programme”) offered by Health Bridge Limited.

Refer a Friend offer:

1. To take advantage of this Referral Programme:

  • You must be a registered patient of Superdrug Online Doctor;
  • The Friend must not currently be an existing patient, or have received treatment from Superdrug Online Doctor;
  • Your Friend must use the Code to benefit from the Referral Programme;
  • You must not share your Friends’ data with us at any time, and not without consent.
  • You may not refer yourself for the offer.

2. For this offer to apply, the Friend must also:

  • be at least 18 years old;
  • register for consultation for a treatment with Superdrug Online Doctor;

3. There are no limits to the number of referrals that You can make, but only one referral can be made per Friend

5. This offer cannot be used in conjunction with other marketing offers that You may receive from Superdrug Online Doctor

How Does it Work

1. You will need to complete a consultation before You are able to benefit from the Code.

2. At the conclusion of the consultation, You will be provided with a referral code (“Code”) which you can share with the Friend through email, Facebook, Twitter, WhatsApp or another channel you wish.

3. Collecting referrals by posting personal referral codes on any websites which offer a collection of voucher codes, coupons and other discount opportunities is prohibited.

Receiving rewards

Friend must use the Referrer’s referral Code at the checkout when they place their first order to get the discount. For the avoidance of doubt, the Code is only available on their first order.

When a Friend places first order using the Referrer’s referral Code, You will also get a personal reward Code.

You will get a reward Code for the first successful order of every Friend that has used the referrer Code.

The Code can only be used once:.

Referrer Code and reward Code can only be used per one order.


You and the Friend's personal data will be collected, stored and processed to administer and assess the offer in accordance with the Data Protection Act 2018

Any Referrer forwarding their personal referral Code and therefore participating in this programme acknowledges and agrees that they are a Superdrug Online DoctorPatients.

Any Referrar using the referrer’s Code when placing an order and therefore participating in the referral programme acknowledges and agrees that by using the Referrer’s referral code, the Referrer will get notified about the Friend using Superdrug Online Doctor's service. Personal and medical information about the Friend’s order will remain confidential.

For further information, please see our privacy policy for details of what information we collect and how we will use and protect it


Participants in the Superdrug Online Doctor referral programme must comply with all up-to-date SPAM laws. Any distribution of the referral code that could constitute unsolicited commercial email or spam under any applicable law or regulation is prohibited.

Please see our main Terms and Conditions for further information about terms of use on which you may make use of our website: https://onlinedoctor.superdrug.com/ and the services offered on our website, whether as a guest or a registered user.

Limitations and Changes to any of our Terms and Conditions

By taking advantage of this offer, You agree that Superdrug Online Doctor is not liable for any loss, damage or personal injury whatsoever suffered or sustained in connection with this offer or use of the Code (including but not limited to direct, indirect or consequential losses, loss of profit, income or goodwill), save for any liability which cannot be excluded by law.

Superdrug Online Doctor reserves the right to cancel, review and amend these terms and conditions at any time without giving prior notice, and by continuing to take part in the programme after any revision of these terms and conditions will mean that You agree to any such amendments to the terms.


These Terms shall be governed by the laws of England and Wales and be subject to the exclusive jurisdiction of the English courts.

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