Meet Your Superdrug Online Doctor Team

Superdrug Online Doctor's clinical team

Online Doctors

Behind every prescription and treatment at Superdrug Online Doctor, there is always a GMC-registered doctor. This is because our patients are at the heart of everything we do, and it's our duty to make sure you always receive the right treatment that's safe and suitable for you.

We also guarantee your medications authenticity and safety as the Care Quality Commission regulates our clinical service, and our pharmacy is regulated by the General Pharmaceutical Council (GPhC).

We take your healthcare seriously, and our team is a testament to this.

Medical Director – Dr Zenon Andreou

dr zenon andreou medical director

GMC no. 6149061 | LinkedIn

Bio: Dr Zenon Andreou studied at University College London. He specialised in Otolaryngology before training as a General Practitioner.

Accreditations: MBBS, BSc, MSc, MRCGP, MRCS

Specialist area: Primary Care, Digital Healthcare, Allergy

Clinical Lead for Service Development – Dr Babak Ashrafi

Dr Babak Ashrafi Clinical Lead for Service Development

GMC no. 6077866 | LinkedIn

Bio: Dr Ashrafi studied at KCH, qualified as a general practitioner in 2007, and has special interests including sexual health, men's health, diabetes and women's health.

Accreditations: BSc, MBBS, MRCGP (2008)

Specialist area: Sexual health, men's health, diabetes and women's health

Online Doctor – Dr Charlotte Hammerton

Dr Charlotte Hammerton

GMC no. 7155722

Bio: Dr Hammerton studied at the University of Nottingham and is studying for a postgraduate degree in medical education.

Accreditations: BM, BS, BMedSci, MSc

Specialist area: Medical Education, Travel Medicine, Children’s Health

Online Doctor – Dr Lisa Carter

Dr Lisa Carter

GMC no. 7081887

Bio: Dr Carter works part time for Superdrug Online Doctor and part time as a GP in Bristol.

Accreditations: MBBCh, MRCGP, DFSRH, LoC IUT, LoC SDI

Specialist area: Sexual and reproductive health

Online Doctor – Dr Clair Grainger

Dr Clair Grainger

GMC no. 7041314

Bio: Dr Grainger studied at the University of Edinburgh and worked in hospitals before becoming a GP. She has an interest in respiratory, and sexual and reproductive health.

Accreditations: MBChB, MRCGP (2017), DRCOG

Specialist area: Respiratory, sexual, and reproductive health

Online Doctor – Dr Nicholas Antonakopoulos

Dr Nicholas Antonakapoulos

GMC no. 6149065

Bio: Dr Antonakopoulos studied at the University of London and trained as in Trauma and Othopaedic Surgery before becoming a GP.

Accreditations: MBBS, BSc

Specialist area: General practice

Online Doctor – Dr Emily Wimmer

Dr Nicholas Antonakapoulos

GMC no. 7512642

Bio: Emily is a German doctor with a German and English license to practice.

Accreditations: MD, PhD

Specialist area: Internal medicine

Online Doctor – Dr Ulrike Thieme

dr ulrike thieme

GMC no. 7614900 | LinkedIn

Bio: Dr. Ulrike Thieme studied medicine at the Charité Berlin and the Ludwig Maximilian University in Munich. She completed her specialist training in neurology in 2018.

Accreditations: MD and PhD

Specialist area: Neurology

Online Doctor – Dr Sophie Albe-ly

Dr Nicholas Antonakapoulos

GMC no. 6162625

Bio: Sophie is an experienced GP, and has worked both in France and the UK. Sophie moved to online medicine in 2016 and finds this new way of practising very rewarding.

Accreditations: MD

Specialist area: General practice, service development, chronic disease management, women's and men's health

Pharmacist – Marika Shimokawa-Kelly

Marika Shimokawa-Kelly

GPhC no. 2221495

Bio: Marika studied Pharmacy at University College London and completed her training in a community pharmacy in London. She has been practising as the pharmacist in an online mail order pharmacy since 2018.

Accreditations: MPharm

Here when you need us most

While our doctors review each and every treatment we prescribe, there’s also so much more they do for our patients.

Did you know?

  • You can message a doctor for free through your patient account if you have any queries regarding your health or a treatment
  • We include aftercare with every prescription, so a doctor will be available to support you if you ever need it.
  • Our doctors are continually sourcing the latest available medications and treatments to make sure you’ve always got the right medication available

So, if you do have a concern about your health or want to speak to a doctor about a medication, it couldn’t be simpler.

CQC Inspected

The latest CQC inspection found this service to be "safe, effective, caring, responsive, and well-led" with a Good rating. This inspection was conducted on 23th January 2023 and the results were published on the 11th April 2023. To find out more about this inspection, please see here.

Patient Reviews