Accessibility Statement

[ Health Bridge Limited/Health Bridge Medical Limited] trading as Superdrug Online Doctor (“we”/”us”) is committed to making its website accessible. This accessibility statement applies to content published on [onlinedoctor.superdrug.com/ie]

We take the following measures to ensure accessibility:

• Include people with disabilities in our design personas.
• Include accessibility within our design process.
• Employ accessibility quality assurance methods during our development process.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

We are partially compliant with WCAG 2.2 level AA standard due to the non compliance listed below

Non accessible content

We are aware that some parts of this website are not fully accessible. We are working to improve accessibility and regularly check for new issues.

The main issues are on content pages and do not prevent users from using key features.

• Buttons and menus: Some buttons and menus may not be clearly identified.
• Forms: Some form fields lack clear labels.
• Images: Some images lack text descriptions.
• Mobile zoom: A small number of pages may affect users’ ability to zoom.
• Colour contrast: Some content pages have poor colour contrast.
• Keyboard navigation: Some elements may not work as expected with keyboard navigation.

Accessibility relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

We assessed our accessibility utilising the following approaches:

• The content was evaluated via the use of multiple accessibility testing tools external to our own organization.

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please do contact us.

This statement was created on 19th June 2025 and last updated on 24th August 2026.

This website was last scanned on 18th August 2026 against the WCAG 2.2 AA standard.